I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are honored:

Cancellation Policy:

24 hour advanced notice is appreciated when cancelling an appointment. This allows the opportunity for someone else to schedule in that spot. In the event of a missed appointment or late cancellation, a credit card will be required to hold the reservation of your next appointment. In the event of a second missed appointment or late cancellation, a cancellation fee in the amount of 50% of the booked service price will be charged to the credit card on file. 

Late Arrivals:
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.